Privacy Policy

1. WHO WE ARE

This website is operated by Inkdandiced, a jewellery brand based in London, UK. For any questions about this privacy policy or how we handle your data, contact us at hello@inkdandiced.com or via Instagram at @inkdandiced.

2. WHAT DATA WE COLLECT

We collect only the information we need to process and fulfil your order:

• Contact details: name, email address and phone number (if provided).
• Shipping address: the address you provide at checkout.
• Order details: product, material, ring size and design selections.
• Payment information: we do not store card details. Payments are processed securely by Stripe. Stripe may share limited billing information with us to confirm your payment.
• Communications: emails or messages you send us about your order.

3. HOW WE USE YOUR DATA

We use your personal data to:

• Process, confirm and dispatch your order.
• Send order updates, shipping confirmations and tracking information.
• Respond to your enquiries and provide customer support.
• Comply with legal and tax obligations.
• Send important product or fulfilment updates for orders you have placed.

We do not sell your personal data. We do not use your data for automated profiling or behavioural advertising.

4. LEGAL BASIS FOR PROCESSING

Under UK data protection law, we process your personal data on the basis that it is necessary to perform our contract with you (fulfilling your order) and to comply with our legal obligations (tax, accounting and consumer law). Where we send marketing communications, we will only do so with your consent.

5. HOW WE STORE AND PROTECT YOUR DATA

Your data is stored securely through our backend infrastructure and payment processor. We use industry-standard encryption for data in transit (HTTPS/TLS) and access controls to limit who can view order information. We keep order records for as long as necessary to fulfil your order, handle disputes, warranties or returns, and meet legal and tax requirements — typically up to six years.

6. SHARING YOUR DATA

We share data only when necessary to operate our business:

• Stripe: for payment processing.
• Shipping carriers: to deliver your order (name, address and contact details as required).
• Service providers: hosting, email delivery and analytics providers who process data on our behalf under strict confidentiality.
• Legal authorities: if required by law, court order or to protect our rights.

7. COOKIES AND TRACKING

Our site uses essential cookies required for checkout and site functionality. We do not use third-party advertising or tracking cookies. By using the site, you consent to our use of essential cookies.

8. YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent for marketing communications at any time.

To exercise these rights, email us at hello@inkdandiced.com.

9. INTERNATIONAL TRANSFERS

Some of our service providers (such as Stripe and email delivery services) may process data outside the UK. Where this happens, we rely on appropriate safeguards, including standard contractual clauses and processor certifications, to protect your data.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available at /privacy. Continued use of the site after changes means you accept the updated policy.

11. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@inkdandiced.com.